As advisors sign up for Oranj's free software, they now have the option to leverage free customized, hands-on support. The Oranj Client Success team is on point to help advisors get quickly and efficiently setup on the Oranj platform and maximize their use of the software. Following the advisor's initial onboarding, the Client Success Team will continue to work closely with them to ensure a good client experience.
"The Client Success Team will provide advisors using the Oranj platform with useful resources and reliable support, fostering and developing a mutually beneficial relationship," said Lauri Hofherr, Head of Product Development at Oranj. "As a fairly young firm – just five years old now – we have been focused on building out our product and delivering sophisticated features. The Client Success Team is the obvious next step. We want to improve our relationships with users and provide support to help them get the most out of the Oranj software."